SIGN UP TO OUR NEWSLETTER | GET 10% OFF YOUR FIRST ORDER

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The More you shop, the more POINTS WE DROP

HOW DOES IT WORK?

SIGN UP FOR AN ACCOUNT

COLLECT POINTS WHEN YOU SHOP

USE YOUR POINTS TO CLAIM REWARDS

CLAIM YOUR REWARDS AT CHECKOUT

HOW DO I EARN POINTS?

HERE'S HOW TO EARN POINTS TO SPEND ON REWARDS

HOW DO I REDEEM MY POINTS?

IT'S AS SIMPLE AS THIS

BLFD BABE
SPEND £0.00 - £99.99 A YEAR
BLFD BOSS
SPEND £100.00 - £299.99 A YEAR
BLFD SISTER
SPEND £300.00+ A YEAR

£5.00 OF YOUR FIRST ORDER Tick Tick Tick
10% OFF YOUR ORDER Tick Tick Tick
FREE NEXT DAY SHIPPING Tick Tick Tick
REDEEM FREE ITEMS Tick Tick
EXCLUSIVE ACCESS TO SALES Tick Tick
INCREDIBLE PRIZE DRAWS Tick

WHO CAN JOIN?

Anyone can create an account and start earning points! It's free to create one, so sign up now.

HOW DO I EARN POINTS?

You can earn points for all sorts of activities, including referring friends, and making purchases. To see all the ways you can earn points click the *Earn Points* tab in the menu on your Loyalty points page, once you're logged in.

HOW CAN I CHECK HOW MANY POINTS I HAVE?

Your point balance is on every page in the top left bar on your account, once you're logged in.

HOW DO I REDEEM POINTS?

Select the tab called *Get rewards*. Here you’ll see all the rewards we offer. If you have enough points, you can redeem them for a reward.

IS THERE A LIMIT TO HOW MANY POINTS I CAN EARN?

Not at all babe! Go ahead and earn as many as you can!

WHAT DO THE 'APPROVED', 'PENDING' & 'CANCELLED' STATUSES MEAN?

**Approved:** These points can be redeemed on rewards immediately.

**Pending:** These points are need to be verified before you can redeem them. This typically applies to purchases and referrals.

**Cancelled:** These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled).

What happens if a friend I refer cancels or returns their order?

Your pending points will become cancelled and will be removed from your account.

Why did my account balance go down?

You, or someone you referred, cancelled or returned a purchase.

I completed an activity but didn't earn points.

It can sometimes take a few minutes for us to process your activity and provide your points. If you're having issues, you can contact our amazing customer service team who will be more than happy to help!

How do I leave the program?

If you no longer wish to earn points, please contact us and request release from the program. You will loose all of your points and these can not be added again if you decide to close your account.

What happens if I leave and decide to join again?

Your points balance will start again from zero and you'll be able to start collecting points again for your purchases.